Dashboard of the Week

 This Power BI dashboard tracks how companies respond to customer complaints over time, offering a clear view of performance, compliance, and service quality.

• Visualise Trends: Compare yearly complaint volumes against average response rates.
   
• Benchmark Performance: Identify top-performing companies based on timely resolutions.
   
• Channel Insights: See how customers submit complaints (web, phone, etc.).
   
• Actionable Detail: Drill into individual complaints with full status and outcome data.
   

Ideal for compliance teams, service leaders, and analysts who need fast, data-driven insight into customer response performance across industries.